7 reasons saying “yes” too early is the biggest founder trap

7 reasons saying “yes” too early is the biggest founder trap

You tell yourself it is momentum. The customer wants a custom feature. An investor offers a small check with complicated terms. A potential partner promises “exposure.” In the early days, every opportunity feels like oxygen. So you say yes. Then three months later, your roadmap is bloated, your burn rate is creeping up, and you…

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Why Outsourcing Customer Service is a Smart Growth Strategy

Why Outsourcing Customer Service is a Smart Growth Strategy

Customer expectations in today’s society are higher than ever before; customers expect an answer immediately at any time, day or night, and through multiple channels. Managing the never-ending flow of customer contact and assistance is difficult. This is especially true for a developing company with an already stretched-thin, small workforce and so many other priorities.…

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Peter Strausfeld, the Movie-Poster Master

Peter Strausfeld, the Movie-Poster Master

Some deserving names, though, are still obscure, and that is why an exhibition at Poster House, on West Twenty-third Street, running until April 12th, is to be welcomed with gusto. Here, in the first American museum that is dedicated solely to the art of the poster, is your chance to inspect the output of a…

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