World
Pre-owned electronics are making a comeback
Electronic gifts are very popular, and in recent years, retailers have been offering significant discounts on smartphones, e-readers, and other electronics labeled as “pre-owned.” Research I have co-led finds...
Why you shouldn’t use ‘Happy Friday’ in an email
“Happy Friday” is ranked as one of the worst ways to begin an email and it is also one of the worst ways to end a piece of correspondence. While...
AI coaches can take you far. But they can’t take you all the way
AI coaches are everywhere. They’re training marathoners and coaching leaders, and even billionaires Ray Dalio created an AI clone to serve as a digital mentor. In the past few...
In a season of giving, smart leaders are giving forward
Year-end giving can be a moment of reflection, but for businesses and philanthropy alike, it should also include looking forward and asking the question, what’s next? One throughline from...
Is ChatGPT’s New Shopping Research Solving a Problem, or Creating One?
When OpenAI announced its new shopping search capabilities, I took the news with a grain of salt (perhaps the whole shaker).For the past decade, we have watched the slow...
OpenAI is clapping back at Google’s Gemini 3 with a new GPT-5.2
OpenAI on Thursday released its answer to Google’s impressive Gemini 3 Pro model–GPT-5.2—and by the looks of some head-to-head benchmark test scores, it looks like a winner. The new...
How everyday investors are redefining the American dream
A quiet shift is reshaping the trajectory of wealth in America, but it isn’t happening in the boardrooms of Wall Street or the halls of Silicon Valley. It’s unfolding...
Tech transformation isn’t about how many tools you buy
Every company is racing to modernize. There’s a sense that if you aren’t adopting new technology fast enough, you’re already behind. From AI and automation to digital platforms, the...