News
Optus’ September outage independent review flags urgent process gaps
OPTUS, Australia’s second-largest telecommunications provider, said on Thursday that an independent review into its September outage found…
Tag
Optus
News
Review of Optus emergency calls outage finds process, accountability gaps in Singtel unit
The report finds that ‘challenges in Optus’ culture’ affected decision-making and response times An independent review into Optus’ major…
News
Australia’s Optus suffers emergency call outage
Australian telco Optus said on Wednesday it had suffered an emergency call outage near Melbourne impacting around 14,000 users, two months…
News
Australia’s Optus suffers call outage, vandalism blamed
— Australian telco Optus said on Wednesday it had suffered a service outage near Melbourne impacting around 14,000 users, two months after…
Business
Singtel’s Optus prices S$200 million notes due 2035 at 2.48%
A unit of Singtel’s wholly owned subsidiary Optus has priced S$200 million in 10-year fixed-rate notes due in 2035 at 2.48 per cent. The…
Business
Singtel remains ‘fully behind’ Optus despite outages and lacklustre returns
Singtel chief says it has to ‘work very hard to rebuild the trust and the confidence’ the outages have taken Minority shareholders of…
Business
Singtel pledges support for troubled long-time unit Optus; transformation ‘will take time’
The group has supported its Australian subsidiary with A$33 billion in investments since 2001, while not receiving dividends in the last…
Fashion
Singtel’s Optus headwinds could trigger near-term risks, warn analysts
Maybank Securities expects Singapore telco’s stock to remain range-bound, despite potential setbacks A string of crises encountered by…
Business
Singtel’s Optus served A$100 million fine by Australia’s Federal Court for “appalling” actions against disadvantaged consumers
The telco sold phones and contracts to over 400 such consumers, including those with mental disabilities and learning difficulties, or who…
News
Singtel’s Optus appoints veteran to lead independent review of emergency calls outage
Dr Kerry Schott will lead the review into the incident that is linked to three deaths The board of Australian telecommunications company…
Business
Singtel faces another Optus crisis after fatal outage linked to three deaths in Australia
Singtel faces a fresh crisis at its Australian division Optus after the government started an investigation into an emergency call outage…
Business
Optus: Anger in Australia after telecom outage linked to deaths
Australian officials have promised telecommunications giant Optus will face "significant consequences" over a systems outage linked to…
News
Singtel’s Optus blames departure from ‘established processes’ for emergency calls outage
Optus, Australia’s No 2 telecom carrier, said on Sunday (Sep 21) that a departure from regular processes on a network upgrade sparked a…
Business
Singtel’s Optus investigating emergency hotline outage that caused death of three people
The Australian telco will co-operate fully and transparently with all relevant government agencies and regulatory bodies Singtel’s…
Business
Singtel’s Optus appoints non-executive director John Arthur as new chair
Singtel’s Australian subsidiary Optus has appointed John Arthur, a non-executive director, as its new board chairman with effect from…
News
Australian authorities file proceedings against Singtel’s Optus, allege cyberattack-linked breaches
Telco’s unit says it does not know the quantum of penalties that will be imposed, as that will be for the federal court to determine The…
Business
Optus’ performance in spotlight at Singtel AGM
Eight hundred Singtel shareholders packed into a function room in the Sands Expo and Convention Centre on Tuesday (Jul 29), with questions…
Business
Singtel’s Optus secures A$1.95 billion in credit facility with 12 banks
SINGTEL’S Australian subsidiary, Optus, has inked a A$1.95 billion (S$1.64 billion) committed revolving credit facility with 12 banks to…
News
Singtel-owned Optus fined A$12 million by Australian regulator over emergency services outage
Australian telecom watchdog has fined Optus A$12 million (S$10.6 million) for failing to provide emergency call services to thousands…
Business
Hot stock: Singtel shares fall nearly 2% on heavy trading as investors weigh Optus lawsuit
SHARES of telco giant Singtel saw heavy trading on Friday (Nov 1) after court proceedings against its subsidiary Optus Mobile in Australia…